Know How Your Wallet Data Is Used
Our Privacy Policy sets out the data needed to create and protect your account, including your name or contact details, phone verification result, sign-in records and device signals. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment references
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and status details so we can match a receipt to the correct account without storing wallet passwords. We use these records to check requests, identify unusual access and answer your support questions. Availability and eligibility depends on local law, and our policy does not change those
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requirements. We may revise this page when our data practices change; the current wording remains available through the privacy link near account access. If a request concerns another person’s account, we will ask for enough detail to protect that person’s privacy before responding.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.